How revenue cycle management works
We organize the revenue cycle into three stages and measure each one.
- Front end: eligibility and benefits verification, prior authorization, demographic accuracy
- Mid cycle: coding review, charge capture and claim scrubbing
- Back end: payment posting, denial management, A/R follow-up and patient balances
Medical billing vs revenue cycle management
Medical billing usually means creating and submitting claims. RCM covers the whole lifecycle, including the front-end work that prevents denials and the back-end work that recovers unpaid balances. Our Complete Billing plan is full RCM.
Reporting you can act on
Each month you get collections, adjustments, denial reasons by payer and A/R aging buckets, plus a short summary of what we are doing about any problem areas.
Revenue Cycle Management by specialty
See how we apply revenue cycle management to specialty-specific rules:
Frequently asked questions
Is RCM different from medical billing?
Yes. Billing is one part of RCM. RCM also includes eligibility, authorizations, coding review, posting, denials and A/R follow-up.
What does RCM cost?
Our Complete Billing plan includes all of these services for 4% of monthly insurance collections.