Our A/R follow-up process
- Aging review in 0–30, 31–60, 61–90, 91–120 and 120+ day buckets
- Payer portal and phone follow-up on claims with no response
- Underpayment identification against expected allowables
- Rebilling, corrections and appeals as needed
- Patient balance follow-up when requested
How to improve accounts receivable collections
Clean front-end data, consistent follow-up intervals and fast denial turnaround matter more than anything else. We set follow-up cadences by payer behavior rather than one fixed schedule.
Old A/R cleanup
Switching billers? We can take on legacy A/R as a project and tell you honestly which balances are still collectible.
A/R Follow-up by specialty
See how we apply a/r follow-up to specialty-specific rules:
Frequently asked questions
Can you work A/R left behind by a previous biller?
Yes. We review it first and prioritize balances still within payer filing and appeal limits.