Cyber Sense Medical Billing logo

Medical Billing Frequently Asked Questions

How does medical billing outsourcing work?

We access your practice management system securely, take over charge entry, claim submission, posting, denial work and A/R follow-up, and report results monthly.

How much do you charge?

Complete Billing is 4% of monthly insurance collections. Insurance credentialing is $150 per payer, one time. No hidden fees and no monthly minimums.

Is there a cancellation fee?

No cancellation fees or long-term commitments. You can cancel our medical billing services at any time without penalties, and we don't require a monthly minimum. You have the flexibility to use our services for as long as you need, with no strings attached.

Which specialties do you support?

18 specialties including cardiology, behavioral health, orthopedics, physical therapy, oncology and family practice.

Do I need to switch EHRs?

No, we work in your current system.

How do you protect patient information?

We sign a Business Associate Agreement with each client and use role-based access to your systems. Our website forms do not collect patient information.

Can you guarantee payment of every claim?

No. Payers make payment decisions. We make sure claims are accurate and every denial is worked.

Do you work with practices nationwide?

Yes, we serve practices across the United States remotely.

How long does onboarding take?

It depends on your system and payer setup; we'll give you a timeline during your consultation.

Let's talk about your practice

Ready for cleaner claims and steadier cash flow?

Speak with our billing experts — free consultation, no obligation. Complete Billing from 4% of collections.

Schedule a consultation